Job Description
Our client, a prestigious venue in the centre of Salisbury, is looking to recruit a permanent, part-time Housekeeping Assistant to join their busy hospitality team.
Role Purpose:
The role is fully flexible within the Hospitality structure and to the needs of the business. Housekeepers undertake a range of services throughout the venue:
- Undertaking the day to day cleaning of guest, public and employee areas.
- Maintaining a safe and pleasant environment for guests, visitors and employees.
- Replenishment of linen and consumables.
- Carry out laundry duties as required.
- Flexibility to work in other areas of Hospitality where appropriate.
Core Responsibilities and Key Accountabilities:
- Deliver exceptional standards of customer service for all guests.
- Cleaning and servicing of all areas to the required standard and in line with procedures.
- Setting up of rooms in accordance with organisational policies and procedures.
- Complete daily task sheets and submit them to the General Manager of Hospitality for auditing purposes.
- Use cleaning chemicals and materials according to instructions, their safety data sheets and COSHH regulations.
- Use appropriate Health and Safety signage to inform guests, visitors and employees that cleaning is in progress.
- Maintain all housekeeping storage areas and laundry rooms in a clean and tidy state.
- Report any faults/issues to the General Manager of Hospitality each day to support the upkeep of the building.
- Emptying and cleaning of waste bins throughout the site, ensuring waste is disposed of correctly and within local government guidelines.
- Use the laundry equipment in a safe and efficient way ensuring compliance with Health and Safety with regards to chemical usage, lifting, use of electrical equipment etc.
- Attend any housekeeping or general training as required to support the role.
- Attend monthly meetings with General Manager of Hospitality.
- Responsible for any other fair and reasonable task set for the needs of the business.
- Ensure compliance at all times with the Health and Safety at Work Act 1974
Key Performance Indicators:
- Service user’s satisfaction results.
- Satisfactory compliance with all legislative requirements.
- Satisfactory feedback of performance from appraisals.
Salary: £15,873 p.a plus generous non-contributory pension.
Hours of Work: 25 hours per week
Annual Leave: Entitlement is 5 weeks plus statutory holidays.